Refund Policy

1. Scope

This Refund Policy applies to Zeitio subscriptions purchased through our third-party payment provider.

2. Refund Eligibility

• You may request a refund within 14 days of your initial subscription purchase.
• Refunds apply only to the first purchase of a subscription.
• Subscription renewals are non-refundable.

3. Cancellation and Access

You may cancel your subscription at any time. Cancellation stops future renewals and your service remains active until the end of your current paid billing period. Canceling does not automatically create a refund.

4. How to Request a Refund

Email billing@zeitio.com with your account email, purchase date, transaction or order reference, and reason for the request. Approved refunds are processed to the original payment method through the payment provider.

5. Contact

Billing and refund questions can be sent to billing@zeitio.com. Address: 30 N Gould St Ste R Sheridan, WY 82801.